Shipping policy
Shipping rates:
| Order type | Rate |
|---|---|
| Metro orders under $199 | $10 flat rate |
| Regional & interstate orders under $199 | $15 flat rate |
| All orders $199 & over | Free |
| Orders containing a heavy item | $25 (regardless of order total) |
Dispatch:
Orders placed before 10am Perth time ship next business day where possible.
Delivery partner:
We use Australia Post (or their agents) for all WA and Australian deliveries. Large items like medical stretchers go via courier.
Tracking:
You'll receive an email or SMS with tracking details once your order is picked up from our warehouse.
Delivery times:
Check Australia Post for current timeframes. External factors may cause delays beyond our control.
*Flat rate shipping applies to online orders only.
WA and Australian deliveries only — no international shipping available.