First Aid Guides
Shock
What to do if someone goes into shock
Most people think of 'shock' as emotional distress in response to a traumatic event.
Medically, shock is when you don't have enough blood circulating in your body. It means not enough oxygen is getting to vital organs. Shock is a life-threatening emergency.
Read more about causes, signs and symptoms.
Start with DRSABCD
D - Danger
Assess the area to ensure its safe for yourself, others and the patient. Only proceed to help them if its safe.
R - Response
Check for a response. You can do this by asking their name and squeezing their shoulders.
- If they do respond: Make them comfortable and continue to follow the steps in this guide
- If they don't respond: Send for help immediately (call Triple Zero 000) and follow the DRSABCD Action Plan
First aid for shock
If someone is in shock, call Triple Zero (000) immediately.
If they lose consciousness, follow the DRSABCD Action Plan.
If they're awake, follow the below steps.
Step 1: Get them to lay down
- Keep them calm
- Reassure them that help is on its way
- Get them to lay down with their head flat on the floor
Step 2: Make them comfortable
- Get them a pillow or clothes to support their head and shoulders
- Loosen any tight clothing to make them more comfortable
Step 3: Treat injuries
- If the person is injured make sure to stop any bleeding, treat burns, and support fractures
- Don't give them anything to eat or drink in case they need surgery
Step 4: Keep them warm
- Help them stay warm
- Cover them with a blanket, coat or similar
- Don't use any direct heat such as a fire or warm bath
Step 5: Stay with them
- Monitor the person and take note of their symptoms
- If the person loses consciousness, follow the DRSABCD Action Plan
- Stay with them until an ambulance arrives
